Talk to Sales
Talk to Sales
We’re here to help you with your questions, inquiries, or sales needs.
📞 Call Us: 888-408-9590
📧 Email Us: yourrxpros@gmail.com
🕒 Hours: Monday to Friday, 10:00 AM – 6:00 PM EST
Our team is ready to assist you!
FAQ
Answer to some popular questions
Can I cancel at anytime?
Yes, you can cancel at anytime prior to your next billing cycle.
Do I need a prescription?
Yes. Our team of licensed physicians are trained in weight loss and are able to prescribe weight loss medications via telemedicine.
Do you accept insurance, HSA or FSA cards?
We do not accept insurance, HSA or FSA cards at this time.
How does shipping work?
All prescriptions are shipped and filled from an accredited US pharmacy.
Your medication is shipped in a small box with ice packs and should arrive within 5-7 days from the time your prescription is written.
Shipping confirmation and tracking will be provided. Please keep up to date on your package's tracking so you can refrigerate the medication upon arrival.
How does the program work?
1 - Start off by placing your order online.
2- Once you've paid for the first month of the program, you'll answer some questions about your health history and health goals.
A board certified physician will review your medical questionnaire and connect with you through our telehealth platform.
3 - Once your physician approves you for the program, you'll be notified and your medication will be shipped directly to your door.
4 - We check in with you to make sure you are getting the most out of our program and your medication. You also have access to securely message your doctor to ask questions at any time or connect with an in house nutritionist and health coach.
What are GLP-1s and how do they work?
GLP-1 receptor agonists work by delaying gastric emptying. When your stomach takes more time to digest food, it sends signals to your brain that you’re full. This ‘fullness’ signal is sent to the brain all day, even if you’re eating less food than usual. This is how these medications lead to appetite suppression and weight loss.
What happens if my doctor decides that I'm not a candidate for the medication?
If you are deemed a non-candidate for a particular treatment you will be refunded minus a 19.99 medical processing fee.
What if I need a higher dose?
- To increase to a higher dose, you will need to let your physician know during your monthly check-in.
- There are no price increases as you go up in dose each month under our standard plans.
What is included in the program?
1. Program membership
2. Same day telehealth visit with a board certified physician
3. Prescription and Medication included (if approved)
4. Unlimited texting with your physician via our secured HIPPA compliant chat system
5. Monthly check-ins with your physicians
6. Ongoing support - Go beyond just the medication and get the professional support you need from our diverse team of certified specialists.
What is your cancellation and refund policy?
Once you join the program, you can cancel at anytime. The program is charged monthly, so as long as you cancel before your next renewal date, you will not be charged for the upcoming month.
If on your initial consult you are deemed a non-candidate for a particular weight loss treatment, you will be refunded minus a 19.99 medical processing fee.
What states do you serve?
State of Florida