FAQ

FAQ

General Questions

What is WeightRxPros?

WeightRxPros is a Wellness Practice in Florida that provides telehealth and healthcare subscription health services. We focus on weight loss, hormone replacement and legal peptides. If you would like learn more, call us to speak to a patient coordinator.

Who can use WeightRxPros?

WeightRxPros is open to everyone regardless of gender. To use WeightRxPros you must be:

1. 21 years old or older.
2. A resident or physically in Florida.
3. A demonstrated medical need for treatment. For some conditions (such as Hormone Therapy) this means recent lab results (if you need diagnostic lab work done, we can help).

What does working with you entail?

Unlike 95% of online medication prescription platforms, who don't staff medical professionals, and use outsourced individuals, Weight Rx Pros is a real practice in Florida with decades of experience in health and wellness.

We have designed this platform for our existing and new patients to be an easy way to order and reorder our service. it's designed with user-friendliness in mind.

Starting your treatment is as simple as three steps:

1) Complete a medical intake to establish medical necessity for treatment and, if necessary, undergo blood testing.

2) Book a telehealth (audio-visual) consultation with your assigned healthcare provider.

3) If deemed medically necessary, receive your prescription refills via mail-order pharmacy every 30, 60, or 90 days, as determined by your provider.

What states is WeightRxPros available?

We currently focus on Florida.

What if I'm having a medical emergency?

In an emergency, please call 9-1-1, or your local equivalent, immediately.

FAQ

Medication & Services Questions

How do I get my medication?

We work with several FDA accredited compounding pharmacies to process your prescription (if approved). Your medication will be mailed directly from the pharmacy to your address on file.

Do I have to pay for my medication separately?

Program/Therapy costs displayed on our website include the medication costs (if approved by your provider). For your convenience, you are only billed once per-month for the total cost of the program. Some programs have an option of 2 or 3 months worth of medicines delivered at once.

What if I'm not approved for a medication after payment?

Payment is collected upfront to secure your appointment with our provider who can prescribe medication, as appropriate. Our provider is able to help you explore alternative treatment options if you are not a good candidate for a particular program. You will be refunded all but a $22 medical provider fee that reviews your information.

Are there any services WeightRxPros does not offer?

We may only offer programs listed on our website. If you don't see it in our programs menu, we don't offer it.

What is the age range for treatment?

Medical Weight Management programs require the patient to be at least 18 years of age, and no older than 75.

Testosterone Replacement Therapy (TRT) programs require the patient to be at least 24 years of age, and no older than 75.

FAQ

Provider & Clinician Questions

How do I see a provider?

After completing your medical intake form our coordinator will schedule your telemedicine appointment with your provider.

Is it legal to see a provider through the internet?

Yes, telehealth is legal in Florida.

FAQ

Billing Questions

Does WeightRxPros accept insurance?

We do not accept any public or private health insurance plans, cost-sharing, or any other similar methods of payment. Clients are solely responsible for the cost of the service.

Are there any hidden fees?

No hidden fees other than those listed in the programs. Note, we cannot outsource the medication to your local pharmacy or send Rx to your local pharmacy because it will charge you additionally.

Does WeightRxPros require a long-term contract?

No.

How to cancel?

You can cancel any time by contacting our customer service.

Where do I send a question about my bill?

Please email YourRxPros@gmail.com and one of our accounting staff will assist you.